SHSMD Career Center
Chesterfield, Missouri
Fredericksburg, Virginia
Miami, Florida
Posted: 06-Mar-23
Location: Round Rock, Texas
Salary: Open
Categories:
Internal Number: 22019965
Job Title: Field Service Technician – Sterilization Specialist
Position Summary
Reporting to the HTM Manager, the role of the Field Service Technician is to provide preventive maintenance, troubleshooting, repair, calibration, and installation support on various mechanical, electro-mechanical, and electronic units located in hospital Sterile Services Department and Operating Environments - Equipment can include Steam Sterilizers, Washer Disinfectors, Ultrasonic Cleaners, and Low Temperature Sterilizers.
Duties
Perform preventative and corrective maintenance required on assigned assets and related equipment - e.g. disassembling, replacing, or repairing defective parts; reassembling as required; troubleshooting, adjusting/calibrating by using standard and specialized tools.
Troubleshoot, repair, or refurbish standard and special purpose equipment and systems components.
Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion. This includes but is not limited to: communicating schedule changes the HTM Manager; complete service reports and activities after completing a customer visit, and maintain tools and parts inventory.
Develop and maintain effective, communicative relationships with customers, managers. Communicate activities to customers include scheduling of Preventive Maintenance and estimated time of arrival for unscheduled work. Utilize provided product and industry knowledge to assure customer’s expectations of service are exceeded. Respond to routine customer and sales questions regarding equipment operation and performance or direct questions straight to more experienced colleagues.
Maintain courteous, smart, and professional demeanor when working with staff, vendors, management, and co-workers.
Experience
5 Years of general biomedical experience or related field is required, or 2 Years of sterilization experience.
Ability to solve complex mechanical/system problems utilizing technical manuals, publications, and technical support.
Knowledge of Healthcare standards is essential.
Applicant’s knowledge of industrial controls, and central processing systems is advantageous.
General knowledge of the following: principles and methods of sterilization. Software experience, including MS office applications.
This is a customer facing role therefore good communication and customer service skills are required.
- Location/Facility - Multiple locations within the Central Southern Texas area.
- Benefits - Our competitive benefits package includes*:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
QUALIFICATIONS
5 Years of general biomedical experience or related field is required, or 2 Years of sterilization experience.
Ability to solve complex mechanical/system problems utilizing technical manuals, publications, and technical support.
Knowledge of Healthcare standards is essential.
Applicant’s knowledge of industrial controls, and central processing systems is advantageous.
General knowledge of the following: principles and methods of sterilization. Software experience, including MS office applications.
This is a customer facing role therefore good communication and customer service skills are required.
CERTIFICATION/LICENSE/REGISTRATION
- Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.
