SHSMD Career Center

Primary Role
Performs highly-complex-to-advanced (senior-level) business continuity, emergency management, and disaster recovery planning and research work. Work involves developing application, infrastructure, and cloud based plans; developing procedures for implementing plans or programs; and developing procedures for measuring progress. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential tasks/responsibilities  

• Develop disaster recovery plans for physical locations with critical assets such as data centers and cloud providers such as Azure.
• Support the curation of system blueprints, runbooks, etc.
• Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
• Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
• Partner with individuals across DHTS to develop plans and architectures for both new and existing products/services.
• Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
• Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
• Review existing disaster recovery, crisis management, or business continuity plans.
• Conduct or oversee contingency plan integration and operation.
• Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
• Support business continuity and disaster recovery budgeting.
• Create or administer training and awareness presentations or materials.
• Prepare reports summarizing operational results or accomplishments of specified objectives, goals, or plans.
• Create scenarios to re-establish operations from various types of business disruptions.
• Attend professional meetings, read literature, and participate in training or other educational offeringsto keep abreast of new developments and technologies related to disaster recovery and business continuity.

Minimum Qualifications

Education:

• Bachelor's degree in a related field or four years of equivalent technical experience required.

Licensure/Certification:

• None required. Preferred certification in development technologies, as appropriate for the position.

Experience:

• Level 1 - No experience required beyond the minimum education (or equivalency) requirement.
• Level 2 - Two years of directly related experience is required.
• Level 3 - Four years of directly related experience is required.

Preferred Qualifications

Experience:

• The preferred candidate will have up to five years of directly related IT experience.
• Preferred Technical Expertise:
  • Designing high availability systems in medical environment
  • Working with multiple storage technologies and SAN.
  • Design, implementation and maintenance experience, specifically in AIX, LINUX and Windows.
  • Virtualization environments including VMWare, Nutanix
  • Systems and application monitoring and management tools, such as Tivoli or Tanium
  • Large enterprise design of wired/wireless networks
  • Experience with cloud providers such as AWS, Microsoft, or Google Cloud
  • Two or more years in business continuity/disaster recovery planning in a technical capacity
• ​The following certifications/experience are strongly preferred:
  • ITIL V3 Foundation Certification preferred
  • VMWare, Microsoft Server, Red-Hat Linux, and/or AIX certification(s) preferred.
  • A+, Security+, and or Network+ certification(s) preferred.
  • One or more cloud certifications