JOB SUMMARY The Manager of Healthcare Technology Management (HTM) 2 functions as the primary administrative contact for HTM support and activities for Baylor Scott & White Health regional entities. Develops, directs, organizes, and manages the overall operations and distribution of resources (staffing, budgets, and outside vendor services) of the HTM equipment support services program for the assigned area, and/or accounts. This includes review, auditing and decision support activities related to problem diagnosis, repair, preventive maintenance and quality assurance of patient care and other assigned capital asset equipment. Participates in the development of annual goals and objectives related to supporting the growth and development of services in response to the HTM equipment support needs of the organization. The Manager HTM 2 will be responsible for multiple cross-regional HTM Teams.
Manages operations to perform at or below budgets set by leadership and works with BSW entity leadership to establish medical equipment capital equipment replacement using data driven decision analysis.
Attends monthly meetings with the Director of Operation to review the financial performance of assigned entities and sets concise measurable action plans for negative variances bringing performance back in line with the budget.
Works with system, regional, and entity leadership in establishing measurable metrics that drives accountability with the engineers, supervisors and aligns with BSWH goals and objectives.
Works with Quality and Compliance ensuring The Joint Commission standards related to medical equipment management are executed in the BSWH entities.
Develops and sustains relationships with BSW entities leadership teams that enable successful patient care outcomes by having the medical equipment necessary for patient therapies.
Mentors Mgr HTM 1 and Supervisors HTM in the development of leadership skills, financial acumen, and team development.
Works with the Environment of Care committee ensuring the Healthcare Technology Management Medical Equipment Management Plan (MEMP) is deployed with the system level objectives being met while adjusting/adding select areas to meet the specific entity requirements.
Participates in supplier / vendor business reviews to ensure key performance indicators (KPI) are being met.
Conduct routine engagements with direct reports, developing transparency in communications, building bidirectional trust for honest feedback, removing barriers and ensuring they have the necessary tools to be success in performing their responsibilities.
Continuously evaluate current state of operations, looking for newer ways to become more efficient, sunset legacy processes, and develop new service deliver methods that deliver to better patient care outcomes.
Performs other position appropriate duties as required in a competent, professional and courteous manner.
KEY SUCCESS FACTORS
Valid Driver’s License.
General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
Ability to communicate effectively, both verbal and written, with facility staff and hospital leadership.
Knowledge and understanding of HTM standards and procedures.
Knowledge of laws, rules, and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies, and procedures governing BSWH HTM organization.
Ability to make operational decisions around how work gets done - quality and productivity standards, measurable goals for employees and project teams, etc.
Ability to use broader objectives to determine how best to use resources to meet schedules and goals.
Ability to make or approve effective hiring and termination decisions.
Ability to evaluate and recommend changes to policies and establish procedures that affect the managed organization.
Ability to deal with difficult situations, resolve issues and concerns in a professional manner.
Effective time-management and organizational skills.
BENEFITS - Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
EDUCATION - Bachelor's Degree or High School Diploma/GED plus 8 years of work experience
EXPERIENCE - 4 years of experience
CERTIFICATION/LICENSE/REGISTRATION - Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!