There is a 10% bonus potential each year, based on financial stability and achievement of company goals.
4 Year Degree
Internal Number: 7663
We are pleased to assist our client, Colorado Access in finding their next Chief Communication and Member Experience Officer. Colorado Access the largest and most experienced public sector health plan in the state, working to build better individual health by partnering with communities to create quality, affordable care for all Coloradans. As a nonprofit organization, their broad and deep view of regional and local systems allows them to focus on members’ unique needs by serving as a multiplier to integrate care to serve members better.
Under the guidance of the President and CEO, the Chief Communication and Member Experience Officer is responsible for the executive leadership of Marketing, Communications and Member Experience departments, which inform and support brand development and management. They will lead the development and execution brand along with marketing strategy and both internal and external communications for the company to support the organization’s strategic goals. The Chief Communication and Member Experience Officer will lead a staff of 13 through 3 direct reports: Director of Member Affairs; Director of Member Experience; and Director of Marketing and Communications.
To learn more about the Responsibilities and Preferred Qualifications please view the link below:
To apply please send your resume to Tamara at email@example.com.
Bachelor’s degree, Master’s preferred in a health discipline or business/marketing related field required. A combination of education and experience may be substituted.
Minimum of ten years strategic planning, communications, marketing experience with 3?5 years Director level experience in Health Care or Health Plan related field. Direct management and team development experience required. A minimum of five years’ experience in planning, writing, editing, and production of website and digital engagement, newsletters, press releases, annual reports, company dashboards, marketing literature, and other print publications and directories. Knowledge, Skills, and Abilities: Demonstrated expertise in developing and executing corporate strategic initiatives and marketing plans required. Demonstrated expertise of leading and managing corporate internal and external communications required. Significant knowledge of public sector healthcare and digital engagement is desired. Significant knowledge of the local systems of care, community organizations, governmental agencies and the leadership of these organizations is desirable. Customer Experience Design and User Interface knowledge is highly desired. Preferred candidates will also have working knowledge of managed care products, Affordable Care Act, or Healthcare Exchange products. Must be able to bring alignment across functional areas and effectively lead teams. Multicultural branding experience and/or Bilingual English and Spanish highly desired. Cultural competency with groups that are significantly represented in the membership and community will be important for this position. Strategic business planning, change management, people management and project management skills required.
Must be a strategic thinker and be able to translate corporate strategy to daily operations. Demonstrates support for the company’s mission, vision and values. Position requires excellent written and verbal communication skills to effectively represent Colorado Access to both internal and external audiences. Strong interpersonal and relationship building skills; ability to develop strategic partnerships both internally and externally. Strong leadership skills required including team development, mentoring and coaching, and personnel management. May be required to manage multiple priorities and projects with tight deadlines. Licenses/Certifications: A valid driver's license and proof of current auto insurance will be required for any position requiring driving.
EFL Associates is a retained executive search firm that provides talent management solutions for clients who need to select the best talent possible to lead their organizations' key roles. Our firm is unique because our partners consult clients on their organization before searching for their next executive.