PRACTICE OPERATIONS MANAGER - INPATIENT HOSPITALIST
Location: Lewes, Delaware
Internal Number: 7941
Summary: Provides administrative oversight and support for Beebe Medical Group inpatient physician practices and providers. With a high degree of autonomy, works closely with Physician and Advanced Practice Provider (APP) leadership to establish and maintain operational structure to support the efficient and effective delivery of inpatient programs, including schedules, charge capture, internal and external communication, system partnership, and onboarding new providers. Builds productive relationships with all stakeholders throughout the system, including Medical Staff, Nursing, Facilities, and BMG. Represents BMG on select hospital-based committees and initiatives.
Other information: Will consider three years relevant experience in Physician Practice Management. Ability to work under pressure. Demonstrates excellent oral and written communication skills and ability to relate well with people of diverse backgrounds, training and experience. Ability to supervise and develop cross-functional teams in satellite departments. Demonstrates organizational skills. Requires the ability to drive a vehicle to satellite locations throughout Sussex County Delaware.
Responsibilities: Loads provider schedules in PerfectServe - review/edit schedules with Medical Director. Edits/submits payroll bi-weekly, entering CME/PTS as appropriate. Ensures accurate and timely billing practices as related to the revenue cycle. Reports discrepancies to Revenue Cycle Director and Sr. VP. Ensures mandatory education is completed for providers. Serve as the point of contact between the hospital and providers in relation to administrative functions, ie. scheduling education sessions, meetings, training. Handle and route as appropriate incoming calls. Support HIM department in closing deficiencies/queries/documentation concerns. Support coding auditor as needed. Support Sr. Financial Analyst by giving information necessary for calculation of bonuses. Interacts with internal and external stakeholders to ensure seamless continuity of care (i.e. pharmacies, funeral homes, regulatory agencies). Represents BMG on select hospital-based committees and initiatives, bridging the gap between inpatient and outpatient activities and services. Other duties as assigned.
Competencies and skills: Essential: * Clear Communication Skills Both Written And Verbal * Able To Keep Confidential Information Regarding Patients, Team Members * Able To Withstand Crisis Situations * Has Skills To Provides Customer Service To Patients, Team Members And Visitors * Proof Of Current/Valid Car Insurance * Knowledge And Experience With Electronic Health Records * Valid DL With No More Than 3 Moving Violations
Education: Essential: * High school graduate or equivalent
Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe's specialized service lines include cardiac and vascular, surgical services, oncology, women's health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services.
Beebe's five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy.
With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services.
Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Cente...r in Lewes.
Beebe's Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe's Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology.
Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.