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WakeMed Health & Hospitals
Raleigh, North Carolina
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Salesforce CRM Analyst
OverviewGENERAL SUMMARY: The Salesforce CRM Analyst will be responsible for helping maintain the CRM system (Salesforce) as well as developing reports and analysis for sales and operations both domestically and internationally. The Sales Operations Analyst will report directly to the Sales Operations Manager. The Analyst will work with management and staff to determine business needs to develop and maintain reports and dashboards within the CRM tool as well as use data extracts to run analysis on both internal and external data sources. Further, the Analyst will assist in data integrity exercises within the CRM system. ResponsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIES:
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