PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke Primary Care. The PRMO focuses on streamlining the revenue cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke’s reputation and mission of advancing health together. Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance.
*Now offering a $5,000 sign-on bonus that will pay out in 2 equal installments over 12 months - 6-month increments.
Existing PRMO Team Members: Do you know someone who might be a good fit for this position? A $500 Duke Team Member referral bonus is available!
Medical Coder II-Coding Operations Medicine-Coding
Denials/Charge Review Accounts
INTERNAL JOB DESCRIPTION -
Certified coding position supports coding denials and edits processing for Coding Operation - Medicine Team.
Coding Denials Processing (40%) - Processes coding related edits that support defined specialty area(s)
Review of Denials Reason code to identify nature of denials.
Review and update coding of ICD-10-CM and CPT-4 as it pertains to Correct Coding Initiative (CCI), Local/National Coverage decisions (LCD/NCD) and other payer's specific edits and denials.
Sequence the diagnoses and procedures using coding guidelines.
Identification of denial trends to ensure charge capture and coding edits are prompted appropriately and that provider charge capture education material is created to ensure performance improvement of coding process.
Perform or initiate appropriate changes to patient account necessary to ensure appropriate coding and compliance w/ payer regulations to include the rebilling of appropriate claims. Maintain a thorough understanding of medical record practices, standards, regulations, Joint Commission on Accreditation of Health Organizations (JCAHO), Health Care/Finance Administration (HCFA), Medical Review of North Carolina (MRNC), etc.
Charge Review Resolution (40%) -
Review of error reason to identify accuracy and nature of edit.
Review the complex (problematic coding that needs research and reference checking) medical records and accurately code the primary/secondary diagnoses and procedures using ICD-10 CM and/or CPT-4 coding conventions
Using coding expertise and available resources, arrive at a coding decision to clear/resolve error(s).
Implement coding decisions based upon current ICD-10 CM and CPT-4 guidelines, as well as payor and/or DUHS corporate compliance policies and procedures.
Document comments to support coding decision/action.
Manage WQ volumes, identifying any trends or unusual activity.
Consult with and educate physicians on coding practices and conventions in order to provide detailed coding information. Communicate with nursing and ancillary services personnel for needed documentation for accurate coding.
Customer Service (10%) - support Customer Service in response to patient inquires around coding issues
Review of inquiry.
Identification of coding related issue based on combination of inquiry, denials information and documentation of services performed.
Response to Customer Service including supporting notation to provide timely and appropriate response to patient.
Denials/Edit Trending (10%) -review denial and edit/error information for defined specialty area(s) and identify trends for overall process improvement
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.
Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Assist with research, development and presentation of continuing education programs on area(s) of specialization
Required Qualifications at this Level
Education:
High school diploma required.
Experience:
CCS certification- one year of coding experience- Required
CPC certification- two years of coding experience -
Required ICD-10 Certification of Proficiency- Required
Degrees, Licensure, and/or Certification:
Must hold one of the following active/current certifications in addition to ICD-10 Proficiency Certification:
AHIMA Certified Coding Specialist (CCS/CCS-P) Hospital or PB Coding
AAPC Certified Professional Coder (CPC)
Knowledge, Skills, and Abilities:
Advanced ICD-10-CM & CPT-4 coding conventions Anatomy and Physiology
Medical Terminology Coding software familiarity
Payor Guidelines and Billing Procedure Knowledge
Professional written and verbal communication skills
EPIC /EMR Experience
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.