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North Kansas City Hospital

North Kansas City, Missouri

UR Medicine Finger Lakes Health

Geneva, New York

Baystate Health Logo
Baystate Health

Springfield, Massachusetts

Fred Hutchinson Cancer Center Logo
Fred Hutchinson Cancer Center

Multiple Locations, Washington

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Nicklaus Children’s Health System Logo
Nicklaus Children’s Health System

Miami, Florida

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Andalusia Health

Andalusia, Alabama

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Sonic Healthcare USA

Memphis, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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Harris Health System

Houston, Texas

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University of Maryland Medical System

Baltimore, Maryland

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University of Maryland Medical System

Baltimore, Maryland

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University of Maryland Medical System

Linthicum Heights, Maryland

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AdventHealth

Altamonte Springs, Florida

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Fallon Community Health Plan

Worcester, Massachusetts

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Sonic Healthcare USA Logo
Sonic Healthcare USA

Remote - New York 11561,

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Memorial Sloan Kettering Cancer Center Logo
Memorial Sloan Kettering Cancer Center

New York, New York

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Kindred Hospitals Logo
Kindred Hospitals

San Leandro, California

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Northeast Georgia Health System Logo
Northeast Georgia Health System

Gainesville, Georgia

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Nicklaus Children’s Health System Logo
Nicklaus Children’s Health System

Miami, Florida

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Duke University Health System

Durham, North Carolina

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ChristianaCare Health System

Newark, Delaware

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Harris Health System

Houston, Texas

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Customer Service Advocate II
JOB SUMMARY:The Customer Service Advocate II is a position within the Community Health Choice Customer Service Center that is primarily responsible for, but not limited to responding to incoming hotline inquiries as they relate to benefits and eligibility verification, claim status (with the ability to identify if a claim requires reconsideration), authorization status, and complaints, accurate documentation recording of all calls; effective follow-up of calls, as required; and proper electronic routing with effective documentation skills while maintaining confidentiality per HIPAA guidelines.JOB SPECIFICATIONS Essential Functions40% Ability to res


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