Genesys / Cisco Operations Manager (Hybrid) in Dallas, TX for Baylor Scott & White Health

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Genesys / Cisco Operations Manager (Hybrid)

Position Overview:The Genesys / Cisco Operations Manager will oversee the daily operations and strategic management of Genesys and Cisco communication systems within the organization. This role involves ensuring the effective performance, availability, and security of contact center technologies, managing a team of IT professionals, and coordinating with stakeholders to enhan

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