Patient Communication Center Supervisor (Fixed Hybrid) in Los Angeles, CA for UCLA

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Patient Communication Center Supervisor (Fixed Hybrid)

DescriptionPlay a vital role in the delivery of world-class patient care. Take your career in an exciting new direction. At UCLA Health, you can do all this and more. The Patient Communication Center (PCC) Access Supervisor oversees and coordinates the day-to-day operations of the Patient Communication Representatives and services. You will supervise all inbound and outbound calls with consumers, patients, physicians, and others to ensure quality, productivity, and service expectations are met. In this role you will cultivate and maintain strong working relationships with internal and external customers (i.e. employees, physicians, clinical site managers, directors, etc.). Your duties will includ

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