Patient Relations Spec in Dallas, TX for Baylor Scott & White Health

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Duke University Health System

Durham, North Carolina

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Patient Relations Spec

JOB SUMMARYProvides support to Patient Relations and administrative Legal Department and Risk Management.ESSENTIAL FUNCTIONS OF THE ROLEPATIENT RELATIONS: PROVIDES SUPPORT FOR PATIENT RELATIONS.Serves as a centralized point-of-contact for receiving incoming phone calls, visits and correspondence concerning complaints.Upon notification of a complaint, accurately enters information in the database in a timely manner to ensure data is complete and current when accessed. Updates information in database throughout the patient complaint resolution process.Visits with patients/or family members regardin

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