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Human Resources Service Center Representative II - Irving
DescriptionSummary:The HR Shared Service Representative II utilizes knowledge-based information to answer customer inquiries. Interacts with customers via telephone and other communication channels to answer questions and aids in the completion of human resource transactions. Provides information to answer questions from customers regarding human resource transactions. Alerts supervisor or lead worker when there is confusion or absence of information in the knowledge base to answer questions. The HR Service Center Representative II works in a developing capacity with increased responsibility for performing a range of customer service representative assignments.Responsibilities:Provides accurate and efficient reso
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