Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.

Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.

Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet

Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.

Working knowledge of medical terminology.

Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.

Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.

Strong knowledge of industry standards, trends and/or regulatory requirements.

Working knowledge of major medical insurance plans.

Ability to work occasional weekends or evenings as required.

Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.

Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic

Accounting skills to plan, prepare and analyze revenue and expense budgets.