Job Summary

The Process Engineer III drives system-wide operational improvements across inpatient, ambulatory, and support services by applying Lean Six Sigma methodologies and discrete event simulation. This role collaborates with clinicians, administrators, and IT to map value streams, quantify baselines, and design data-driven interventions. The engineer builds and validates simulation models of patient flow, capacity, staffing, and scheduling to test scenarios and forecast impacts on throughput, wait times, length of stay, utilization, and cost. DMAIC and Kaizen projects are managed from problem framing through control, with emphasis on standard work, error-proofing, and statistical process control. Analytics are translated into practical workflows, training, and adoption plans, and business cases, KPIs, and dashboards are developed to sustain gains. The engineer delivers measurable outcomes such as reduced emergency department boarding, optimized operating room block allocation, improved bed management, and higher first-time-right rates. The role mentors' teams to strengthen a continuous improvement culture and maintains model repositories and control plans to ensure compliance with quality and regulatory standards.

Minimum Qualifications

Degrees:
- Bachelors: Industrial and Systems Engineering, Business, Healthcare Administration
- Masters: Industrial and Systems Engineering, Business, Healthcare Administration (Preferred)

Licenses & Certification:
- Project Management Professional: required within 2 years of hire.
- Certified ASQ Six Sigma Black Belt: American Society for Quality required within 2 years of hire.
- Certified ASQ Six Sigma Green Belt: American Society for Quality.

Work Experience:
- Eight (8) years of experience: Required areas of expertise include Lean Six Sigma methodologies, discrete event simulation, and healthcare operations improvement. Proficiency in value stream mapping, statistical process control, and simulation modeling of patient flow, capacity, and scheduling is essential. Experience collaborating with clinical and administrative teams to design, implement, and sustain data-driven interventions is required.

Communication Skills:
- Above average Verbal Communication (Heavy Public Contact)
- Exceptional Verbal (Public Speaking)
- Writing/ Correspondence
- Writing/ Reports

Job Attributes

Knowledge/ Skills/ Abilities Analytical:
- Analytical
- Design
- Mathematics
- Research
- Statistical

Work Schedule:
- Telecommute