Annual Giving Officer - Programmatic Focus Position Overview The Annual Giving Officer plays a pivotal role in strengthening the Phoenix Children’s base of philanthropic support by designing and executing programmatic strategies that deepen donor engagement at scale. This position blends creativity, data driven thinking, and relationship management to ensure annual donors feel valued, informed, and connected to the mission. The officer will collaborate across development, communications, and program teams to deliver consistent, meaningful donor experiences that inspire continued and increased giving. ________________________________________ Key Responsibilities Programmatic Stewardship & Donor Experience •Inform integrated stewardship programs that recognize and retain annual donors through personalized yet scalable touchpoints. •Inform multi channel stewardship journeys (email, print, digital, events) tailored to donor segments and giving levels. •Guide impact driven content such as annual reports, donor spotlights, impact stories, and gratitude campaigns. •Implement automated stewardship workflows using CRM and marketing tools to ensure timely acknowledgments and follow ups per the programmatic stewardship plan. •Monitor donor engagement metrics to refine stewardship strategies and improve retention. Annual Giving Strategy & Execution •Support annual fund campaigns including appeals, giving days, and digital fundraising initiatives with the purpose of upgrading donors, and increasing retention. •Collaborate with communications teams to align messaging, branding, and donor centric storytelling for highest priority annual donors. •Be aware of segmented donor audiences to maximize targeted appeals and stewardship experiences. •Analyze giving trends to identify opportunities for growth and donor movement through the pipeline. Relationship Management •Manage a portfolio of annual level annual donors through personalized outreach and cultivation with a focus on retention and upgrade. •Conduct stewardship calls and meetings to thank donors, share impact, and identify philanthropic interests. •Partner with mid-level gift officers to identify prospects ready for deeper engagement. Collaboration & Operations •Work closely with database and operations teams to ensure accurate donor records and timely acknowledgments. •Support donor events including appreciation gatherings, virtual briefings, and program showcases. •Adhere to stewardship calendars to ensure consistent and timely donor touchpoints. ________________________________________ Qualifications •Bachelor’s degree or equivalent experience in nonprofit management, communications, marketing, or related field. •2-4 years of fundraising or stewardship experience, preferably in annual giving. •Strong writing and storytelling skills with the ability to translate program impact into compelling donor communications. •Experience with CRM systems (e.g., Raiser’s Edge, Salesforce, EveryAction). •Ability to manage multiple projects with strong attention to detail and deadlines. •Comfort with data analysis and using insights to inform strategy. •Collaborative mindset and ability to work cross functionally. ________________________________________ What Makes This Role Unique •High-impact stewardship leadership: You’ll shape how thousands of donors experience gratitude and connection. •Opportunity to inform new programs, campaigns, and donor journeys. •A strategic seat at the table influencing donor retention and long-term revenue growth. ________________________________________
The Development Officer II identifies, develops, broadens, and maximizes philanthropic support from individual and business prospects to increase awareness and support of hospital programs, initiatives and goals through philanthropic giving. This position may have program management oversight and execution.
Education
Bachelor’s degree in business or related field. (Required)
Master’s degree in business or related field. (Preferred)
Experience
5 or more years of fundraising or sales experience. (Required)
Demonstrated success in prospect identification and relationship development and/or new business development. (Required)
Proven major gift or equivalent large sales process experience. (Required)
Hospital or healthcare experience. (Preferred)
Experience with Raiser’s Edge/Salesforce or similar industry based customer relationship management tools. (Preferred)
Certifications
Certified Fund Raising Executive (CFRE). (Preferred)
Special Skills
Proven networking and connector skills. Enthusiastic, good humored, and energetic with a positive attitude and passion for building relationships. (Required)
Goal oriented with a high level of maturity and personal integrity. (Required)
Excellent written, verbal and listening skills alongside the ability to multi-task with keen attention to detail. (Required)
Strong computer skills, including proficiency with Microsoft Office software and CRM database. (Required)
Ability to maintain a flexible schedule to accommodate occasional night and weekend activities. (Required)