At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
GENERAL
Provide complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
Gather requirements, provide fit gap analysis and create effective technical solutions for the business needs.
Design, validate and confirm new or changed functionality with the supported application environment that meets customer specifications.
Demonstrate ability to implement and manage small to medium level projects.
Demonstrate ability to troubleshoot, research and solve technically challenging problems involving integrated systems.
Assist with the administrative, technical, and customer-facing duties surrounding the successful project implementation of system updates and changes.
Consistently meets project deadlines and goes the extra mile to ensure dates are met.
DOCUMENTATION
Responsible for keeping all documentation up to date.
TESTING
Work closely with business users and application team to design, build and execute a comprehensive integration and user acceptance test plan and scripts.
Create and maintain test scripts in support of new installations, projects, and/or system updates.
Accountable as the application subject matter expert (SME) when assigned to project Teams.
Serve as a liaison between end users, subject matter experts and technical support.
SUPPORT
Provides on-call support 24/7.
Monitors queues, event logs and brokers and performs maintenance as required.
Monitors interfaces with external systems16. Creates ad hoc reports per user specifications Scope, Purpose, and Frequency of Contacts: Frequent interaction with IT staff and end-users, including health system staff, management, or physicians.
Experience Required
6-10 years' experience required.
Experience as a Radiology Technician Preferred
Education Requirements
High School/GED required.
Bachelor’s Degree preferred.
License/Certification Requirements
Epic Radiant or Cupid certification preferred.
RN, PT, OT, MA, LPN preferred.
Healthcare experience in hospital, medical practice, or health system preferred.
Application specific certification/proficiency within 90 days of hire if applicable required.
Special Requirements
Business, Data Analytics, Information Technology/Systems, Healthcare preferred.
5-7 years relevant clinical, certification, and/or technical experience will be considered in lieu of degree.
5-7 years relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary.
Excellent written and verbal communication required.
Ability to effectively translate IT terminology and processes with key stakeholders required.
Strong customer service skills required.
Ability to multitask in high pace work environment required.
Welcome to Cooper University Health Care
With a more than 135-year history of healing, Cooper is the place South Jersey turns to when they need care. As the leading academic medical system in the area, with South Jersey’s only Level 1 Trauma Center, more than 100 outpatient offices, and more than two million patient visits a year, it’s the perfect place to build a career of care in a truly diverse and inclusive environment. Whether you’re a medical professional or possess other skills, you’ll want to be with Cooper.