Patient Access Representative I - Full Time, Days, Behavioral Health Patient Access, Morristown, NJ in Morristown, NJ for Atlantic Health

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Patient Access Representative I - Full Time, Days, Behavioral Health Patient Access, Morristown, NJ

Job Description Serves as the first point of contact for patients, families, referring providers, and internal staff seeking behavioral health services. This role is responsible for providing excellent customer service, gathering clinical and demographic information, conducting preliminary screenings, scheduling appointments, and providing referrals or information as appropriate. The representative ensures callers are connected with the right level of care quickly, safely, and compassionately. Answer inbound calls in a timely, professional, and compassionate manner. Gather demographic, insurance, and prelimina

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