Atlantic Health System is searching for a full time Medical Office Associate for their outpatient Rehab office in New Providence. The ideal candidate will be responsible for general receptionist, registration, and billing duties in a physician office setting. The Team Member hired for this position will enjoy the full array of benefits that Atlantic Health System offers, including but not limited to Paid Time Off, Tuition Reimbursement, Medical Insurance, and more. Apply now to make your next career move, into a nationally recognized healthcare system!


Principal Accountabilities:

• Assists patients with appointment scheduling
• Checks patients in/out in EPIC
• Transcribes orders
• Manages referrals
• Monitors and schedules PT online appointment request portal
• Runs estimates, collects co-pays and up front balances
• Addresses EPIC work queues and maintains them in good standing
• Manages departmental phone lines
• Monitors appointment reminder system
• Orders office and clinical supplies as needed
• Assists patients with problem solving issues related to scheduling, registration, insurance, copays, etc.
• Provides excellent customer service
• Completes all AHS and role specific mandatory trainings
• Assists with insurance responsibilities as needed (depending on site volumes)
• Maintains proper communication with supervisor and staff, including email correspondence and others in a timely manner
• Performs other administrative tasks as needed