Kaiser Permanente - Washington Permanente Medical Group
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Clinical Outcomes Analyst, 1.0 FTE
Kaiser Permanente - Washington Permanente Medical Group
Location: Renton, Washington
Internal Number: ANALY002664
Washington Permanente Medical Group (WPMG) is a clinician-led, self-governed and independent multi-specialty group practice, providing care to the more than 700,000 Kaiser Permanente patients in Washington state. We work unencumbered by traditional health care obstacles and without silos; prioritizing people over profits, collaboration over ego, and driven by a singular goal: our patients' health. At WPMG, we take care of the whole person, with a team to address the fundamental, social, and emotional needs that contribute to total health. We are clinicians motivated by the desire to make a purposeful difference in the communities we serve, and in how health care is delivered.
Kaiser Permanente-Washington Permanente Medical Group- is seeking a full-time 1.0 FTE Clinical Outcomes Analyst to join our WPMG HQ team in Renton, Washington.
As a condition of employment, all clinicians and employees are required to verify COVID-19 vaccination status. As part of the pre-boarding process and before starting work, you will be required to verify your vaccination status, and will be provided an opportunity to apply for an accommodation based on a religious or medical reason, if needed.
Under the direction of the Director of Population Health, the Clinical Outcomes Analyst is responsible for providing support for performance measurement, data analytics, and internal and external HEDIS and quality reporting. Major responsibilities include developing analytic reports on a regular and ad hoc basis to assist in identifying clinical outcomes, tracking specified patients/populations and conditions that assist in the clinical and cost management of these patients, supporting quality improvement projects and initiatives, measuring outcomes of programmatic interventions as needed, reviewing literature for relevant background information, performing data analyses and working collaboratively with health plan partners to improve clinical quality performance rates. Produces regular monthly, quarterly, and annual reports for internal and external customers.
PRINCIPAL DUTIES & RESPONSIBILITIES
Develops analytics (reports, dashboards, ad-hoc queries) to support and drive improvement for WPMG Quality Department.
Keep abreast of industry changes on programs affecting quality, disease management and incentive programs
Monitor health plan quality results; conduct routine audits/validation of health plan data to address low performing measures.
Provides insight into recommendations for technical solutions that meet design and functional needs.
Partners with medical and business leaders to translate clinical and business requirements and functional specifications into technical solutions within Tableau or in ad hoc reports.
Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions.
Reviews and validates technical specifications and documentation.
Provides implementation and post-implementation triage and support.
Reviews and makes changes to technical specifications and documentation.
Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
Writes technical specifications and documentation.
Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
Builds partnerships with IT teams and vendors to ensure solutions adhere architectural standards, design patterns, and best practices.
Demonstrates very strong customer-service and communications skills.
Other duties as assigned.
Bachelor's degree in Computer Science, CIS, or related field. Additional experience may be considered in lieu of degree requirement.
A minimum of one (1) year experience in HEDIS, quality improvement, or related experience preferred
Minimum three (3) years' experience developing reporting and analytics using SQL Server, Tableau, Crystal Report, or similar software
Minimum three (3) years' experience performing SQL ETL tasks to aggregate data from multiple data sources.
Reporting and analytics experience with Epic Clarity and/or Caboodle data
Experience with Epic's Medicare-Advantage (CMS-HCC) registry solution.
CERTIFICATIONS / Licensure
Epic Ambulatory Certification or Proficiency.
Healthy Planet Certification or Proficiency.
KNOWLEDGE & SKILLS
Experience writing complex SQL queries.
Experience developing data-visualizations in Tableau or similar software.
Experience in analysis and project management, attention to detail critical.
Expert analytical skills: understands and can interpret data to make decisions
Ability to translate business requirements to technical solutions.
Ability to analyze and design new large-scale IT systems and modifications to existing systems that support major agency mission objectives Strong interpersonal, communication (verbal, non-verbal, and listening) skills.
Exhibit efficiency, collaboration, candor, openness, and results orientation skillset. Commitment to achieve identified outcomes.
Highly organized and ability to manage multiple projects, flexibility and meet deadlines.
Ability to recognize and solve problems and overcome obstacles.
Ability to establish effective working relationships with physician leaders, project managers, other clinical staff, and IT teams within WPMG and KPWA.
Ability to build trust and respect with colleagues and work with diverse teams.
Excellent communication and presentation skills (oral and technical)--the ability to take complex problems, assess and describe them and communicate to a variety of audiences.
Possess strong commitment to team environment dynamics.
Understands and responds promptly and courteously to customer needs and expectations.
Follows through to see if customer needs were met and keeps them informed of status.
Timely when responding to voicemail, e-mail and interoffice communications.
Expresses ideas clearly and accurately both orally and in writing.
Encourages, respectfully listens to and acknowledges diverse points of view.